Privacy Policy​

Effective Date: May 12, 2026​

Neurology & Pain Specialty Center (NRPI) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website: www.nrpi-rgv.com.

1. Information We Collect

We collect information that you voluntarily provide to us, including:
  • Contact Data: Name, email address, and phone number when you fill out a form.
  • Usage Data: IP address, browser type, and access times collected automatically via cookies to improve website performance.

2. How We Use Your Information

We use your information to:
  • Respond to your inquiries or schedule appointments.
  • Maintain the quality and security of our website.
  • Provide you with information regarding our services.

3. SMS and Mobile Privacy

Important: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. HIPAA and Medical Records

This Privacy Policy applies specifically to information collected through this website. Your protected health information (PHI) provided during medical treatment is governed by the Health Insurance Portability and Accountability Act (HIPAA)

. Our HIPAA Notice of Privacy Practices is available at our office location and provided to all patients during their first visit.

5. Third-Party Sharing

NRPI does not sell, rent, or lease its customer lists to third parties. We may share data with trusted service providers (such as website hosting or IT support) only as necessary to operate our business. These parties are required to maintain the strict confidentiality of your information.

6. Use of Cookies

We use “cookies” to help personalize your online experience. You can choose to accept or decline cookies through your browser settings. Declining cookies may limit your ability to use certain interactive features of our site.

7. Data Security

We implement a variety of security measures, including SSL (Secure Socket Layer) encryption

, to maintain the safety of your personal information when you enter, submit, or access your data through our website.

8. Changes to This Policy

NRPI reserves the right to update this Privacy Policy at any time. We encourage users to frequently check this page for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
  • Phone: 956-305-0344
  • Address: 3125 Center Pointe Drive, Edinburg, TX 78539